Contact us
Questions, feedback, a price that looked wrong, a store we're missing, or a privacy request — it all goes to one inbox, and a real person reads it.
Email support
The fastest way to reach us. If it's about a specific week, tell us your store and roughly what the total said — that's usually enough for us to reproduce it.
support@tapcook.coWe typically reply within 1–2 business days.
A price looked wrong
Tell us the store, the item and what it actually rang up as. TapCook's totals are estimates rather than live retailer prices (see the Terms), but real numbers from real receipts are how we tighten them — so this is genuinely useful to us.
Subscriptions & refunds
Subscriptions are billed by Apple. To manage or cancel, open Settings → Apple Account → Subscriptions on your iPhone. Refunds are handled by Apple at reportaproblem.apple.com — we generally can't issue them directly, but email us if you're stuck and we'll point you the right way.
Privacy requests
Your plan, grocery list and kitchen live on your device, so deleting them in the app or deleting the app removes that data. For anything else — what we process, or deleting an optional account, your feedback or your analytics — see the Privacy Policy or email us with the subject line "Privacy".